Step by Step process for using the Online portal can be find in below URL.
https://help.dudesolutions.com/Content/SmartGov/CitizenPortal/Citizen-Portal.htm?tocpath=Government%7CCommunity%20Development%7CSmartGov%7CUsing%20the%20Citizen%20Portal%7C_____0
Important Notice Regarding Anonymous Complaints
Effective July 1, 2021, Sec. 162.06(1)(B), Florida Statutes, Has Been Amended To Require That "A Person Who Reports A Potential Violation Of A Code Or An Ordinance Must Provide His Or Her Name And Address To The Respective Local Government Before An Enforcement Proceeding May Occur." It Further Prohibits A Code Enforcement Officer From Initiating Enforcement Proceedings By Way Of An Anonymous Complaint. As A Result Of This Change To State Law, Complaints Of Potential Code Violations, Whether By Phone, Email Or Through The Citizens Action Center, Must Include The Complainant's Name And Address.